Questions about Divinius or an order you’ve placed?
We're so excited that you decided to learn more about our brand, our mission and our products -- all of which were made with love, and solidified with our heritage of ethical, sustainable, transparent and charity empowered fashion. To discuss a current or previous order, please use the contact form on this page or email us at firstname.lastname@example.org.
We will do our best to get back to you as soon as possible however please expect a 24-48 hours response time.
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What is Klarna?
Klarna is a global payments provider that works with retailers to give customers the smoothest online shopping experience by providing unique payment options and superior customer experience. Klarna has 2,500 employees around the world and is leading the way for alternative payments by serving 60 million consumers and 130,000 merchants. Learn more.
How do I pay in 4 interest-free installments?
Select 4 interest-free installments to split your purchase into equal payments, charged automatically every two weeks beginning at the time your order is confirmed (usually the shipment date). No bills are sent - you can simply sit back, relax, and enjoy your purchase. View complete terms.
How does Pay later in 30 days work?
If you’re eligible to Pay later in 30 days, you can try your order before you buy it. No upfront payment due and your order will be shipped as normal. Once your order has shipped, you’ll receive an email with instructions to pay.
Is there a fee to use Pay later in 30 days or 4 interest-free installments?
There are no fees when you follow the payment schedule and make payments on time. Please review product terms for applicable fees.
Will this affect my credit score?
Pay later in 30 days and in 4 interest-free installments will not affect your credit score.
Monthly financing applications will take credit score and credit history into consideration when determining if the application is approved.
How can I reach Klarna?
You can reach Klarna anytime at https://www.klarna.com/us/customer-service/
Learn more about Klarna at: https://www.klarna.com/us/customer-service/#section-2
Sizing varies between our products, so we recommend using these tools to better determine the best size for you:
A link to a 'Size Chart with detailed product measurements is included on each product page.
Important Note: Measurements are taken in inches while the garment is lying flat. Some measurements (i.e. waist, chest, etc.) will need to be doubled to determine their circumference.
We highly recommend comparing these measurements to a similar item that you already own.
If you need additional sizing help, you can send our Goddess Stylists an email at email@example.com and include your size and measurements and our team will provide you with personalized advice.
We will gladly refund, exchange or issue online credit for full price items that are returned using the correct returns process.
Refunds will be made to the original method of payment or store credit & do not include a refund of postage costs.
Refunds will not be provided for 'Return To Sender' parcels.
For the full list of terms & conditions for returns, please visit the Store Policies page > Return Policy Section.
All of our amazing apparel items are manufactured at ethical, sustainable and transparent factories in North America.
We are actively looking and building relationships with factories from all over the world that meet our core values of being ethical, sustainable and transparent.
You can stay up to date with our factory partners on our factories page!
We will be offering certain item(s) for sale before they arrive at our warehouse facilities. When you preorder these items, we’ll ship them out 1–3 business days after they become available.
You will be able to tell if you’re purchasing an item that is a preorder item on the product page and also at checkout. Once you’ve placed your order, you can double-check our estimated restock date on the product page or via our email updates and we’ll make sure to send you a shipping confirmation email once the item is shipped from our warehouse.
B1G1 is a social enterprise and non-profit organization with a mission to create a world full of giving to change the lives of women around the world. They work with the top women centric charities on projects that matter and provide a medium for businesses to contribute to meaningful causes.
One of our core values is being transparent and we believe that you have the right to know where your garments are made, how they are made, how much we are donating, how we are donating and much more.
We would love to provide a breakdown of our donation amounts to our charity partners. As mentioned on each of our mission pages, we donate 10% of our net profits. Donations will be made at the end of each month. Below is a breakdown of how we reach the allocated donation amount for the end of each month.
Gross Sales of all Product – Discounts on All Products Sold – All Product Returns - Cost of Goods Sold - Cost of Advertising - Business Operational Costs = Net Profits
We then multiply the net sales by 0.1 to reach 10% of net profits for the month.
We hope that this breakdown is helpful while you are purchasing to make a positive impact to the daily lives of women around the world and if there are any questions regarding our charity empowerment program, please reach out to our customer success team at firstname.lastname@example.org.
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